Frequently Asked Questions

Yes. We can manufacture according to customers’ design drawing or concept with customers’ brand logo. Artworks should be provided in vector files in formats of .ai or .eps or .psd.

Yes. At Rixin, toy safety is one of our top priorities. All of the toys we manufactured can meet or exceed the international toy safety standards including ASTM-F963-16/17, CPSIA, EN-71, Japan Toy Safety Standard, etc. Click here to download sample test reports of our toys issued by 3rd party testing agencies.

Yes, custom-printed packaging box is workable. Other than that, we have all sorts of packaging solutions including shrink wrapping, blister packaging, cloth pouches, labeling and so on.

Yes, we can send samples or make a customized prototype for customers to test before they place a bulk order. For customized prototype, it takes 7-15 days (depends on the complexity of the design) to finish and then 3-5 days to deliver worldwide.

Our wooden toys are manufactured in China using wood from sustainable forests.

3-rd party testing is not a standard part of our manufacturing process. If clients need 3-rd party testing, we can coordinate with clients and 3-rd party testing labs and send required samples for testing. Clients will need to pay the testing fees.

We use various wood species to produce our wooden toys, including pine, beech, samak, birch, rubberwood, and mahogany, etc. We also use manufactured wood – plywood, MDF, etc. where it is necessary.