{"id":194,"date":"2016-07-06T07:57:19","date_gmt":"2016-07-06T07:57:19","guid":{"rendered":"https:\/\/pengyuetoys.com\/?page_id=194"},"modified":"2020-07-02T03:07:37","modified_gmt":"2020-07-02T03:07:37","slug":"faq","status":"publish","type":"page","link":"https:\/\/pengyuetoys.com\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"<div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-1 fusion-flex-container nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"background-color: rgba(255,255,255,0);background-position: left top;background-repeat: no-repeat;border-width: 0px 0px 0px 0px;border-color:#eae9e9;border-style:solid;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start\" style=\"max-width:calc( 1160px + 0px );margin-left: calc(-0px \/ 2 );margin-right: calc(-0px \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-0 fusion_builder_column_1_1 1_1 fusion-flex-column fusion-flex-align-self-flex-start fusion-column-no-min-height\"><div class=\"fusion-column-wrapper fusion-flex-justify-content-flex-start fusion-content-layout-column\" style=\"background-position:left top;background-repeat:no-repeat;-webkit-background-size:cover;-moz-background-size:cover;-o-background-size:cover;background-size:cover;padding: 0px 0px 0px 0px;\"><div class=\"fusion-text fusion-text-1\"><h2><strong>Frequently Asked Questions<\/strong><\/h2>\n<\/div><div class=\"fusion-separator fusion-full-width-sep\" style=\"align-self: center;margin-left: auto;margin-right: auto;margin-top:0px;margin-bottom:0px;width:100%;\"><div class=\"fusion-separator-border sep-single sep-solid\" style=\"border-color:#999999;border-top-width:1px;\"><\/div><\/div><\/div><style type=\"text\/css\">.fusion-body .fusion-builder-column-0{width:100% !important;margin-top : 0px;margin-bottom : 0px;}.fusion-builder-column-0 > .fusion-column-wrapper {padding-top : 0px !important;padding-right : 0px !important;margin-right : 0px;padding-bottom : 0px !important;padding-left : 0px !important;margin-left : 0px;}@media only screen and (max-width:1024px) {.fusion-body .fusion-builder-column-0{width:100% !important;}.fusion-builder-column-0 > .fusion-column-wrapper {margin-right : 0px;margin-left : 0px;}}@media only screen and (max-width:640px) {.fusion-body .fusion-builder-column-0{width:100% !important;}.fusion-builder-column-0 > .fusion-column-wrapper {margin-right : 0px;margin-left : 0px;}}<\/style><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-1 fusion_builder_column_1_1 1_1 fusion-flex-column fusion-flex-align-self-flex-start fusion-column-no-min-height\"><div class=\"fusion-column-wrapper fusion-flex-justify-content-flex-start fusion-content-layout-column\" style=\"background-position:left top;background-repeat:no-repeat;-webkit-background-size:cover;-moz-background-size:cover;-o-background-size:cover;background-size:cover;padding: 0px 0px 0px 0px;\"><style type=\"text\/css\">#accordion-194-1 .fusion-panel:hover{ border-color: var(--awb-color3) } #accordion-194-1 .fusion-panel { border-color:var(--awb-color3); }.fusion-accordian  #accordion-194-1 .panel-title a .fa-fusion-box{ color: #ffffff;}.fusion-accordian  #accordion-194-1 .panel-title a .fa-fusion-box:before{ font-size: 16px; width: 16px;}.fusion-accordian  #accordion-194-1 .panel-title a{font-size:24px;line-height:1.1;color:var(--awb-color8);font-family:var(--awb-typography1-font-family);font-weight:var(--awb-typography1-font-weight);font-style:var(--awb-typography1-font-style);}.fusion-accordian  #accordion-194-1 .toggle-content{font-size:var(--awb-typography4-font-size);color:var(--awb-color8);font-family:var(--awb-typography4-font-family);font-weight:var(--awb-typography4-font-weight);font-style:var(--awb-typography4-font-style);}.fusion-accordian  #accordion-194-1 .fa-fusion-box { background-color: #333333;border-color: #333333;}.fusion-accordian  #accordion-194-1 .panel-title a:not(.active):hover, #accordion-194-1 .fusion-toggle-boxed-mode:hover .panel-title a { color: #ea5510;}.fusion-accordian  #accordion-194-1 .panel-title .active .fa-fusion-box,.fusion-accordian  #accordion-194-1 .panel-title a:not(.active):hover .fa-fusion-box { background-color: #ea5510;!important;border-color: #ea5510!important;}<\/style><div class=\"accordian fusion-accordian\"><div class=\"panel-group\" id=\"accordion-194-1\"><style type=\"text\/css\">.fusion-accordian  #accordion-194-1 .panel-cb652560f6f373bce .panel-title a{}.fusion-accordian  #accordion-194-1 .panel-cb652560f6f373bce .toggle-content{}<\/style><div class=\"fusion-panel panel-default panel-cb652560f6f373bce\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_cb652560f6f373bce\"><a aria-expanded=\"false\" aria-controls=\"cb652560f6f373bce\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-194-1\" data-target=\"#cb652560f6f373bce\" href=\"#cb652560f6f373bce\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">Can you make the toys with my own design and brand logo?<\/span><\/a><\/h4><\/div><div id=\"cb652560f6f373bce\" class=\"panel-collapse collapse \" araia-labelledby=\"toggle_cb652560f6f373bce\"><div class=\"panel-body toggle-content fusion-clearfix\">Yes. We can manufacture according to customers\u2019 design drawing or concept with customers\u2019 brand logo. Artworks should be provided in vector files in formats of .ai or .eps or .psd.<\/div><\/div><\/div><style type=\"text\/css\">.fusion-accordian  #accordion-194-1 .panel-6b0fd96d2265bc78a .panel-title a{}.fusion-accordian  #accordion-194-1 .panel-6b0fd96d2265bc78a .toggle-content{}<\/style><div class=\"fusion-panel panel-default panel-6b0fd96d2265bc78a\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_6b0fd96d2265bc78a\"><a aria-expanded=\"false\" aria-controls=\"6b0fd96d2265bc78a\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-194-1\" data-target=\"#6b0fd96d2265bc78a\" href=\"#6b0fd96d2265bc78a\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">Are these toys safe? Do they meet the standard of EN-71 (or ASTM, CPSIA, CE, etc.)<\/span><\/a><\/h4><\/div><div id=\"6b0fd96d2265bc78a\" class=\"panel-collapse collapse \" araia-labelledby=\"toggle_6b0fd96d2265bc78a\"><div class=\"panel-body toggle-content fusion-clearfix\">\n<p>Yes. At Rixin, toy safety is one of our top priorities. All of the toys we manufactured can meet or exceed the international toy safety standards including ASTM-F963-16\/17, CPSIA, EN-71, Japan Toy Safety Standard, etc. Click <a href=\"https:\/\/pengyuetoys.com\/download\/\">here<\/a> to download sample test reports of our toys issued by 3rd party testing agencies.<\/p>\n<\/div><\/div><\/div><style type=\"text\/css\">.fusion-accordian  #accordion-194-1 .panel-e67d425183b847380 .panel-title a{}.fusion-accordian  #accordion-194-1 .panel-e67d425183b847380 .toggle-content{}<\/style><div class=\"fusion-panel panel-default panel-e67d425183b847380\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_e67d425183b847380\"><a aria-expanded=\"false\" aria-controls=\"e67d425183b847380\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-194-1\" data-target=\"#e67d425183b847380\" href=\"#e67d425183b847380\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">Can you make custom-printed packaging boxes?<\/span><\/a><\/h4><\/div><div id=\"e67d425183b847380\" class=\"panel-collapse collapse \" araia-labelledby=\"toggle_e67d425183b847380\"><div class=\"panel-body toggle-content fusion-clearfix\">Yes, custom-printed packaging box is workable. Other than that, we have all sorts of packaging solutions including shrink wrapping, blister packaging, cloth pouches, labeling and so on.<\/div><\/div><\/div><style type=\"text\/css\">.fusion-accordian  #accordion-194-1 .panel-f47fd63c0e6e94ac0 .panel-title a{}.fusion-accordian  #accordion-194-1 .panel-f47fd63c0e6e94ac0 .toggle-content{}<\/style><div class=\"fusion-panel panel-default panel-f47fd63c0e6e94ac0\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_f47fd63c0e6e94ac0\"><a aria-expanded=\"false\" aria-controls=\"f47fd63c0e6e94ac0\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-194-1\" data-target=\"#f47fd63c0e6e94ac0\" href=\"#f47fd63c0e6e94ac0\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">Can I get a sample \/prototype delivered? How long does it take to get it?<\/span><\/a><\/h4><\/div><div id=\"f47fd63c0e6e94ac0\" class=\"panel-collapse collapse \" araia-labelledby=\"toggle_f47fd63c0e6e94ac0\"><div class=\"panel-body toggle-content fusion-clearfix\">Yes, we can send samples or make a customized prototype for customers to test before they place a bulk order. For customized prototype, it takes 7-15 days (depends on the complexity of the design) to finish and then 3-5 days to deliver worldwide.<\/div><\/div><\/div><style type=\"text\/css\">.fusion-accordian  #accordion-194-1 .panel-df2e98f21942079bc .panel-title a{}.fusion-accordian  #accordion-194-1 .panel-df2e98f21942079bc .toggle-content{}<\/style><div class=\"fusion-panel panel-default panel-df2e98f21942079bc\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_df2e98f21942079bc\"><a aria-expanded=\"false\" aria-controls=\"df2e98f21942079bc\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-194-1\" data-target=\"#df2e98f21942079bc\" href=\"#df2e98f21942079bc\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">Where are these wooden toys manufactured? <\/span><\/a><\/h4><\/div><div id=\"df2e98f21942079bc\" class=\"panel-collapse collapse \" araia-labelledby=\"toggle_df2e98f21942079bc\"><div class=\"panel-body toggle-content fusion-clearfix\">\n<p>Our wooden toys are manufactured in China using wood from sustainable forests.<\/p>\n<\/div><\/div><\/div><style type=\"text\/css\">.fusion-accordian  #accordion-194-1 .panel-39f6035d5c0d8f8e0 .panel-title a{}.fusion-accordian  #accordion-194-1 .panel-39f6035d5c0d8f8e0 .toggle-content{}<\/style><div class=\"fusion-panel panel-default panel-39f6035d5c0d8f8e0\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_39f6035d5c0d8f8e0\"><a aria-expanded=\"false\" aria-controls=\"39f6035d5c0d8f8e0\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-194-1\" data-target=\"#39f6035d5c0d8f8e0\" href=\"#39f6035d5c0d8f8e0\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">Do you provide 3-rd party test reports for your products?<\/span><\/a><\/h4><\/div><div id=\"39f6035d5c0d8f8e0\" class=\"panel-collapse collapse \" araia-labelledby=\"toggle_39f6035d5c0d8f8e0\"><div class=\"panel-body toggle-content fusion-clearfix\">\n<p>3-rd party testing is not a standard part of our manufacturing process. If clients need 3-rd party testing, we can coordinate with clients and 3-rd party testing labs and send required samples for testing. Clients will need to pay the testing fees.<\/p>\n<\/div><\/div><\/div><style type=\"text\/css\">.fusion-accordian  #accordion-194-1 .panel-effe414277fb18922 .panel-title a{}.fusion-accordian  #accordion-194-1 .panel-effe414277fb18922 .toggle-content{}<\/style><div class=\"fusion-panel panel-default panel-effe414277fb18922\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_effe414277fb18922\"><a aria-expanded=\"false\" aria-controls=\"effe414277fb18922\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-194-1\" data-target=\"#effe414277fb18922\" href=\"#effe414277fb18922\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">What type of wood do you work with?<\/span><\/a><\/h4><\/div><div id=\"effe414277fb18922\" class=\"panel-collapse collapse \" araia-labelledby=\"toggle_effe414277fb18922\"><div class=\"panel-body toggle-content fusion-clearfix\">\n<p>We use various wood species to produce our wooden toys, including pine, beech, samak, birch, rubberwood, and mahogany, etc. We also use manufactured wood &#8211; plywood, MDF, etc. where it is necessary.<\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div><style type=\"text\/css\">.fusion-body .fusion-builder-column-1{width:100% !important;margin-top : 0px;margin-bottom : 0px;}.fusion-builder-column-1 > .fusion-column-wrapper {padding-top : 0px !important;padding-right : 0px !important;margin-right : 0px;padding-bottom : 0px !important;padding-left : 0px !important;margin-left : 0px;}@media only screen and (max-width:1024px) {.fusion-body .fusion-builder-column-1{width:100% !important;}.fusion-builder-column-1 > .fusion-column-wrapper {margin-right : 0px;margin-left : 0px;}}@media only screen and (max-width:640px) {.fusion-body .fusion-builder-column-1{width:100% !important;}.fusion-builder-column-1 > .fusion-column-wrapper {margin-right : 0px;margin-left : 0px;}}<\/style><\/div><\/div><style type=\"text\/css\">.fusion-body .fusion-flex-container.fusion-builder-row-1{ padding-top : 20px;margin-top : 0px;padding-right : 0px;padding-bottom : 20px;margin-bottom : 0px;padding-left : 0px;}<\/style><\/div>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":[],"_links":{"self":[{"href":"https:\/\/pengyuetoys.com\/wp-json\/wp\/v2\/pages\/194"}],"collection":[{"href":"https:\/\/pengyuetoys.com\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/pengyuetoys.com\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/pengyuetoys.com\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/pengyuetoys.com\/wp-json\/wp\/v2\/comments?post=194"}],"version-history":[{"count":5,"href":"https:\/\/pengyuetoys.com\/wp-json\/wp\/v2\/pages\/194\/revisions"}],"predecessor-version":[{"id":1710,"href":"https:\/\/pengyuetoys.com\/wp-json\/wp\/v2\/pages\/194\/revisions\/1710"}],"wp:attachment":[{"href":"https:\/\/pengyuetoys.com\/wp-json\/wp\/v2\/media?parent=194"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}